Overview
As an admin, you can control which TryHackMe marketing emails your organisation’s members and admins receive, all from one place.
To manage this, go to Manage → Settings → Preferences.
Turning off all marketing emails
You can stop all TryHackMe marketing emails for everyone in your organisation with a single toggle.
Go to Manage → Settings → Preferences.
Switch off marketing emails.
This stops every TryHackMe marketing email for all members and admins in your organisation.
Choosing specific topics
If you’d like your team to receive some marketing emails but not others, you can choose which topics stay on.
Go to Manage → Settings → Preferences
Switch off All topics, including new ones.
Turn on the topics you’d like your organisation to receive:
Discounts and Promotions
Product and Career Guidance
TryHackMe News and Product Updates
Newsletters
Reachouts (beta tests, user interviews and similar)
New topics
When you choose topics manually, any new topics we add in the future will stay off for your organisation until you turn them on. This means you stay in control of what your team receives.
What this doesn’t affect
These settings only cover marketing emails. Your team members will still receive important account and platform emails, such as:
Password resets
Invitations
Assignment notifications
What your team members can still do
Individual users stay in control of their own inbox. They can still change their personal email preferences and opt-ins at any time from their Email settings.
Need help?
If you have any questions about managing marketing emails for your organisation, please contact your Customer Success Manager or our Technical Support team.
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