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Preserve Points When Migrating Between B2B and EDU Licenses
Preserve Points When Migrating Between B2B and EDU Licenses

This article explains how points, streaks, and badges are preserved when switching between Business or Education licenses.

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Written by Bubbles
Updated over 3 months ago

The achievement importance

Our users often showcase their achievements with pride, including thousands of LinkedIn posts about TryHackMe certificates. This pride extends to streaks, badges, and points earned as well!

When users switch between business or education licenses, they retain their points, streaks, and badges, ensuring throughout the transition. This ensures that all their hard-earned accomplishments are preserved and recognized, no matter which license they are using.

Switching to the B2B email should be done before the admin adds the email to a seat. If the switch occurs afterward, it often does not work, and the admin may need to remove and re-add the email for proper application.

Understanding How It Works with a Use Case

This section explains how rankings and achievements are preserved when switching between different TryHackMe accounts.

  1. A user in the top 3% with a premium license retains their ranking after joining and leaving a business account.

  2. A user with a 300-day hacking streak keeps their streak when joining their university's education account.

Are you an existing B2B or EDU customer and still have questions?
Please reach out to your Customer Success Manager or Technical Support for assistance.

Interested in Learning if TryHackMe is Right for Your Organization?
Contact us at [email protected] to explore how TryHackMe could benefit your organization. Alternatively, you can book a meeting directly with our Sales team:

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