We've created this handy template to use when asking for help with anything TryHackMe related. Be it an issue with any of the content, or that you just need a hint/pointer in the right direction. Filling out this template helps portray important information to anyone whose trying to help!
Check to see if your issue has been reported before:
Whilst rooms themselves have a "Known Issues" tab, we have a list of confirmed issues with either the site or any of the content within it. Please check this to see if your issue has been confirmed before asking for help!
Common Questions & Answers:
TODO: Bug Bounty / I've found a security flaw
TODO: Payment Issues
TODO: Metasploit troubleshooting
TODO: "My Machine" Troubleshooting
Room Name/URL (Provide a link if possible):
What task and question (Copy and Paste the question for ease)?
What have you tried?:
What did not happen?:
What did you expect to happen?:
Provide a screenshot (You can use the snipping tool on Windows, and a free image service such as imgur.com):
Whilst TryHackMe is an education-centred platform, we really encourage you to research and to keep on trying if you're finding it difficult. People will be more inclined to help you out if you can help yourself first!
If you have solved your issue reply to let the user know you no longer require assistance.