The Cold Start Terms and Conditions

The event will start at 2:00PM UK on 12 January and close at 11:59PM on 25th January

Users can win tickets by completing revamped rooms in the SOC L1 learning path.

Free and subscribed users will earn the same amount of tickets. 1 ticket per room completion.

If you have already completed the room before. You are allowed to re-do it once more.

All tickets that a user has earned can be viewed on their dashboard.

Once tickets are redeemed, they will appear on the user's public profile page. Users can access their redeemed tickets by visiting: tryhackme.com/profile and clicking on Public Profile.

Tickets can be won by completing the revamped rooms in the SOCL1 learning path (totalling 30 rooms)

Tickets are distributed based on a random draw. The more rooms completed, the higher the chances are of winning, after the event you will be placed into the prize draw.

During The Cold Start, each completed SOC L1 room earns 1 ticket

Every ticket counts as one raffle entry

Tickets are added automatically, no action needed from the user

Prizes are awarded via random draw from all eligible tickets

The more rooms you complete, the more tickets you earn, increasing your chances to win.

Prize draws take place at the end of the event

Winners will be notified via email linked to their TryHackMe account

All prize decisions made by TryHackMe are final and binding

Winners will be notified via email using the address linked to their TryHackMe account

Prize emails will include a unique redemption code to use towards the prize won

No manual prize claim or response is required to receive the code

Redemption instructions and any applicable deadlines will be included in the prize email

Codes must be redeemed within the validity period stated in the email ( 12 months)

Unused or expired codes will be forfeited automatically

TryHackMe is not responsible for prizes not redeemed due to outdated or inaccessible email accounts

TryHackMe reserves the right to disqualify users and/or revoke tickets and/or prizes (at any stage of the event) if:

In the event of a disqualification after the prize has been awarded, TryHackMe reserves the right to demand the return of the prize or payment of its value from the ineligible user.

Whilst TryHackMe will endeavour to conduct necessary verifications on the eligibility of users, failure to disqualify any ineligible users shall not be deemed a breach by TryHackMe. Any participant who suspects rule violations or unethical behaviour should report it to TryHackMe at [email protected].

TryHackMe's decision to disqualify or not disqualify a user from the event is final.

Each user represents and warrants to TryHackMe that

Each user forever waives, releases and discharges TryHackMe, its agencies, sponsors and representatives from and against, any and all liabilities, costs, loss, damages or expenses which the user or any party claiming through the user hereafter may have arising out of acceptance of any prize(s) or participation in the event including (but not limited to) personal injury and damage to property and whether or not direct, consequential or foreseeable.

Each user shall indemnify TryHackMe, its affiliates, agents and sponsors from and against all liability, cost, loss or expenses suffered thereby as a result of the user’s breach of the user’s warranties and undertakings and any breach of the Terms and Conditions and/or the rules and regulations of the event.

All costs incurred by a user in relation to and/or with respect to the event including without limitation postal charges, import duties or taxes, Internet Service Provider (ISP) charges (if applicable), all transport costs, communication charges, accommodation, meal costs and other related costs incurred by the user as a result of and/or pursuant to his/her participation in the event shall be solely borne by the user. TryHackMe shall not be under any obligation to reimburse the user for any of such costs and expenses incurred thereof.

The Each user acknowledges that his/her participation in the event shall be at his/her own risks.

To the maximum extent permitted under applicable law, TryHackMe, its agents, sponsors, representatives, affiliates and their respective directors, officers and employees, agents and assigns shall not be liable to any user in respect of any failure to win a prize in the event, defective prizes or misuse of prizes or any other loss, damages, costs, expenses, claims, liabilities, injury, death, accidents suffered by a user during the event or arising out of or in connection with the event, the participation by a user in the event and/or the prizes awarded.

TryHackMe makes no guarantees regarding platform uptime, room or event availability, or uninterrupted participation. To the maximum extent permitted under applicable law, TryHackMe is not responsible and shall have no liability for any technical issues, bugs, internet failures or other disruptions that may affect platform or event performance

If for any reason the event is not capable of running as planned, including as a result of tampering, unauthorised intervention, fraud, technical failures, errors, or any other causes which corrupt or affect the administration, security, fairness, integrity, or proper conduct of the event, TryHackMe reserves the right at its sole discretion to cancel, terminate, modify or suspend the event.

TryHackMe’s decision on all matters related to the event, including the eligibility of users and the awarding of tickets and prizes, is final and binding

The Terms and Conditions of the event and any dispute or claim arising out of or in connection with the event shall be construed, governed and interpreted in accordance with the laws of England and Wales, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.

Any disputes or claims arising out of or in connection with the event and/or these Terms and Conditions, their subject matter or formation, will be subject to the exclusive jurisdiction of the courts of England and Wales.

TryHackMe, its agents, sponsors and representatives shall not be liable to perform any of their obligations in respect of the event and these Terms and Conditions where they are unable to do so as a result of circumstances beyond their control and shall not be liable to compensate users in any manner whatsoever in such circumstances.

The users shall not be entitled to transfer or assign any of their rights, including tickets or prizes, or sub-contract any of the obligations herein. TryHackMe shall be entitled to assign or sub-license the whole or any part of its rights hereunder to any third party as may be determined by TryHackMe.

All rights and privileges herein granted to TryHackMe irrevocable and not subjected to rescission, restraint or injunction under any and all circumstances. Under no circumstances shall the users have the right to injunctive relief or to restrain or otherwise interfere with the organization of the event, the production, distribution, exhibition and/or exploitation of the event and/or any product based on and/or derived from the event.

The invalidity, illegality or unenforceability of any terms hereunder shall not affect or impair the continuation in force of the remainder of the Terms and Conditions of the event.

The main language of the Terms and Conditions shall be the English language. Any translation to any other language than English shall be for convenience only. In the event of any inconsistency between this English language and any other languages, the English language version shall prevail and govern in all respects.