TryHackMe

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THM for Users

Can't work out the next step in a room? Here's how to get unstuck, and where to ask for help.

Stuck On A Question?

Found a typo, a broken question or a machine that doesn't behave as described? Here's how to report it so we can fix it quickly.

Reporting A Problem With A Room

Getting Started with TryHackMe

Rooms

Room difficulty levels

A breakdown of how points are earned, how leaderboards work, and how TryHackMe keeps scoring fair.

Points Explained

How TryHackMe detects answers submitted without genuine machine interaction, what it means for your points, and how to report cheating in King of the Hill.

Anti-Cheating explained - Securing our competitive ranks

What Are Levels on TryHackMe

What is the streak system? How do you maintain a streak? What are the benefits of a streak?

How do streaks work?

All the answers about streak feature in one place!

Streaks, Streak Freezes, and Dodging the Reset Button

How to: Create a ticket

We recently released the teams functionality and in this article you will understand how it works.

Teams explained

Everything you need to know about TryHackMe Leagues!

How Leagues Work

Weekly Missions: Your 7-day Game Plan for Steady Progress

Forgotten your password or lost access to your email? Here's how to get back in.

I Can't Log In To My Account

Want to close your TryHackMe account? Here's how to do it yourself.

Deleting Your Account

General

Squawker VPN - Frequently Asked Questions

Having some trouble with starting your TryHackMe machine? Not to worry, here are some steps to get you started.

How to: Starting your first TryHackMe machine

This article provides troubleshooting steps for machine access issues on TryHackMe and explains why instances may occasionally be terminated or hibernated

Instance Termination & Hibernation

A quick guide to understanding the features and purpose of the AttackBox on TryHackMe.

The AttackBox Explained

How to resolve Windows VM freezing and disconnection issues using the built-in reconnect button.

Fixing Windows VM Disconnections

Guides and troubleshooting articles for TryHackMe's virtual machines and platform infrastructure

Virtual Machines & Infrastructure

Why do I need OpenVPN?

Getting Started with OpenVPN

Connecting to OpenVPN on Linux and Mac

Troubleshooting OpenVPN on Linux and Mac

Connecting to OpenVPN on Windows

Troubleshooting OpenVPN on Windows

OpenVPN: General troubleshooting

Networks Explained: VPN, Attackbox, and Security Tips

Q&A: Common questions after connecting to the VPN

When to use TCP for your VPN connection

OpenVPN Guide

This article will guide you through the fundamentals of SSH and its use on TryHackMe.

Understanding SSH

How to SSH into a machine

SSH Guide

Sure your answer is right, but the room disagrees? Here's what to check.

My Answer Is Marked As Incorrect

Jonny Day

TryHackMe for Users

A guide on creating your own high quality rooms on TryHackMe.

Room Creation Overview

Uploading interactive materials

Follow simple steps to create, manage, and share your room.

Creating Your First Room

How to manage a room on TryHackMe, configure settings, track user stats and more.

Managing Your Rooms

Previewing your created room

All you need to know about submitting a room!

Making Your Room Public

The Room Review Process

This article breaks down how to build a successful community room using Outc4s7, sharing practical tips on design.

Building a Successful Community Room with Outc4s7

Room Creation 

Discord: How Do I Verify My TryHackMe Account?

The TryHackMe Subreddit is a community space for discussing cybersecurity, asking for help, and sharing experiences with TryHackMe content.

TryHackMe Subreddit

This guide explains the ban appeal process.

Ban Appeals

Jobs Board

Responsibly discovering & disclosing security flaws.

The Bug Bounty Program

Exclusive discussion channels on the TryHackMe Discord - unlock at higher experience levels.

Discord: What Are the Advanced Channels?

Community

Student Discount

Not sure how to cancel your subscription? Want to update your subscription plan or change your payment details? Here's how.

Cancelling Your Subscription

Need help with your voucher? You are in the right place!

Redeeming A Voucher

Looking to have a customised invoice? Here is what you need to know.

Personal or Business VAT Invoices

Everything you need to know about our refund policy.

Refund Policy

Want to know what the MAX Plan includes, how it compares to Premium, and how to upgrade or downgrade? Here's everything you need to know.

Understanding the MAX Plan

Billing and Subscription

Earn a 5% discount on TryHackMe swag by maintaining a 45-day streak.

45-day Streak 5% Off Swag

Here is how we at TryHackMe expect you to interact with the TryHackMe customer service team.

Code of Conduct

How to Verify as a Student Without a Student Email

We’ve made some important updates to our learning paths to improve the learning experience and better support your cybersecurity journey.

Big Changes on TryHackMe: Retired Three Learning Paths

Thank you for supporting TryHackMe by ordering from our swag store! Please review the following policy before placing your order.

TryHackMe Swag Store Policy

The article outlines the official rules, guidelines, and policies for participating in the Advent of Cyber 2025 event.

Advent of Cyber 2025 Terms and Condition

The Cold Start Terms and Conditions

Capability Score - a live score that reflects your real, current cybersecurity ability, not just past achievements.

How Your Capability Score is Calculated

The Deep Dive Terms and Conditions

All information you need about mobile quizzes!

How mobile quizzes are scored

Miscellaneous

Be the first to hack into a machine, and then retain your presence by patching vulnerabilities to stop your foes from taking your position!

King of the hill overview

KOTH: Creating a game

How to invite friends to a King of the Hill (KOTH) game.

Inviting users to play

King of the Hill

TryHackMe Professional Certifications

An overview of TryHackMe’s Certificates of Completion and Professional Certifications.

Certificate of Completion vs Professional Certification

An overview of payment options and refund policies for the TryHackMe Certifications.

Professional Certifications Payments & Refunds

The article outlines TryHackMe's strict no-tolerance policy on cheating during exams.

Cheating

The article explains the renewal process for The Professional certifications.

Renewals

The article outlines the retake policy for the TryHackMe Professional Certifications.

Retakes

General Exam Information

How do I get access to the certifications?

Certification Access

Exam Format and Timings

Onfido ID Verification

General Technical Issues

Exam Scoring

Exam Process

This article describes how to add your TryHackMe Professional Certification badge to Credly.

Credly Digital Badge

How to add your digital certificate from AI1, WEB1, SAL1, SAL2, PT1, PT2, SEC0 or SEC1 to LinkedIn, and how to update the name on your certificate.

Digital Certification

Certifications & Credly Badges

Topics covered and frequently asked questions about the SEC0 exam.

SEC0 Training Content

SEC0 Information

Topics covered and frequently asked questions about the SEC1 exam.

SEC1 Training Content

SEC1 Information

An overview of SAL1, an entry-level security analyst certification.

Is SAL1 Right For Me?

Here's a detailed breakdown of the examination content for SAL1.

SAL1 Training Content

This article outlines the recommended preparation for the SAL1 exam.

General Exam Preparation Advice

This article describes how to effectively use the SOC Simulator.

SOC Simulator: Exam Advice

This article shares tips to help you succeed in the 80-question MCQ section.

Multiple Choice Questions: Exam Advice

SAL1 Information

Topics covered and frequently asked questions about the SAL2 exam.

SAL2 Training Content

SAL2 Information

PT1 Training Content

PT1 Information

Topics covered and frequently asked questions about the PT2.

PT2 Training Content

Everything you need to know about the PT2 exam format, preparation, results, and certification.

PT2 Exam Guide

PT2 Information

Topics covered and frequently asked questions about the WEB1.

WEB1 Training Content

Everything you need to know about the WEB1 exam format, preparation, results, and certification.

WEB1 Exam Guide

WEB1 Information

Topics covered and frequently asked questions about the AI1.

AI1 Training Content

Everything you need to know about the AI1 exam format, preparation, results, and certification.

AI1 Exam Guide

AI1 Information

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

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