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Flexible seating / licenses

This article explains how business and educational customers can easily swap users in and out of licenses using the management dashboard.

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Written by Blackout
Updated over 3 months ago

Business and Educational customers benefit from flexible seating via the TryHackMe management dashboard. This means that you change the user that uses the license.

Use case

  • An employee leaves your company. You can easily move another employee into the now vacant license

  • If you're an educational institution and a user drops out of the course, you can easily switch the license to another user

There are no limitations on how often you can swap the licenses from one user to another.

Adding a user to a seat

You can go to the Users section of your dashboard. The licenses are represented in rows with several different columns. Each row will have an Actions column on the right. The action column will have a blue plus icon when the seat is empty. Click this blue plus icon to add a user to a seat.

Once you click the blue plus icon to add a user, you will be asked to enter the email of the user you wish to add to the seat.

1. If the email entered is already a TryHackMe account, their subscription will activate immediately.

2. If the email is not registered, TryHackMe will send them an invite email to register and activate their account once registered.

Important: If you are an admin, you will not automatically be assigned a premium subscription. You will need to add yourself to a seat.

Removing a User from a Seat

To remove a user from a seat, click the trash icon in the Actions column.

Are you an existing B2B or EDU customer and still have questions?
Please reach out to your Customer Success Manager or Technical Support for assistance.

Interested in Learning if TryHackMe is Right for Your Organization?
Contact us at [email protected] to explore how TryHackMe could benefit your organization. Alternatively, you can book a meeting directly with our Sales team:

TryHackMe

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