What Is A TryHackMe Voucher?
TryHackMe vouchers were previously available as pre-paid codes that could be redeemed for certain services on the platform, such as upgrading to a premium subscription or accessing specific content.
Vouchers are no longer available for purchase, but if you already have a voucher code that hasn't been redeemed, it can still be used as long as it's within its validity period. Vouchers may also occasionally become available during festive periods for a limited time.
How To Redeem A Voucher
Open the menu under your avatar and select Manage Account.
Select Subscription.
In the Vouchers section, select Redeem Voucher.
Enter your voucher code (not the link).
Already Subscribed?
You can still redeem a voucher. Your current subscription will be paused while the voucher is active, so you won't use up any of your paid time. When the voucher period ends, your subscription picks up again automatically.
[Blue callout] Important: Your paused subscription resumes on its own when the voucher ends, including any future renewals. If you don't want it to continue, you can cancel the renewal on your Subscription page at any time.
I've Lost My Voucher
Check your account. If you bought vouchers, they're listed in the Vouchers section of your Subscription page, with each code, whether it's been redeemed, and the date it's redeemable until.
Check your email. Search the inbox of the email address you used to buy them, including spam.
Still can't find it? Open the Messenger and select Billing, then Lost my vouchers. Tell us the email you bought them with and roughly when.
Event / Educational Vouchers
If you received vouchers through events, partnerships, or educational programmes (rather than by buying them), please contact [email protected] for help.
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