Understanding TryHackMe's Invoicing and Receipt System
If you are considering a TryHackMe subscription, it is important to understand how our invoicing and receipt system works.
When you subscribe to a monthly or yearly plan, you will receive a basic invoice that includes key details like your country, CustomerID, billing period, and the amount due or paid. Invoices are sent to your email upon subscription. If you can not find your invoice, try searching for emails from [email protected], as they will contain all the necessary information related to your subscription.
Important: Please note that TryHackMe invoices are designed for individual use and cannot be customized. If you need a detailed invoice with specific information, such as your business’s VAT details, this cannot be added to a standard subscription invoice.
Looking To Be Reimbursed by Your Business or Country?
TryHackMe offers solutions for businesses or employees seeking reimbursement.
If you need a VAT invoice, our business and educational plans provide invoices with all the necessary details required by your country, including VAT information.
You can learn more about these plans here:
Alternatively, you can book a meeting directly with our Sales team:
Important: Purchases made via PayPal may not include an invoice; instead, you will receive a receipt directly from PayPal.
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