If you're considering a TryHackMe subscription, it's essential to understand how the platform's invoicing and receipt system works.
When you sign up for a monthly or yearly subscription, you'll receive a basic invoice that contains essential details, such as your country, CustomerID, billing period, and amount due or paid.
These will be emailed to you upon subscribing. If you cannot find your invoice, you can try searching for the email address "[email protected]", these emails will contain all the information required regarding your subscription plan.
Unfortunately, TryHackMe's invoices are tailored for individuals and cannot be modified. If you require a detailed invoice with specific details, such as your business's VAT information, you won't be able to add that to the invoice on a normal subscription.
Looking to be reimbursed by your business or country?
Fortunately, TryHackMe has a solution for businesses or employees seeking reimbursement.
You can read more about these plans here:
If you require more information, or want to speak to our team about how we can support your company, feel free to fill out the contact form on the relevant pages and we will reach out to you:)
*Please note: purchases made by PayPal may not come with an invoice, instead you will be emailed a receipt directly from PayPal.